You can return the money within 30 days after the purchase of a paid course if the course does not suit you. When considering a return request, we look at the amount of material covered: if the course is completed in full or a significant part is mastered, then no return is made. Each request is processed on an individual basis, we try to take into account the characteristics of each course in order to determine the possibility of a return. Also, we always ask the user about the reason for the return. To apply for a refund, please email us: hello@neira.com.